Researcher

Validate the solution throughout the project with the target audience

Designer

Craft visually compelling aesthetics with a WOW factor

Developer

Iterate through concepts to generate functional solutions

user experience (n.)

a person's perceptions and responses that result from the use or anticipated use of a product, system or service.

source: ISO 9241-210
simple, right?

bio.

Frank Garofalo is a user experience team leader and architect with a focus in web, touch-interfaces, and interactive multimedia. His employment experiences include Esri, The Walt Disney Company, Bank of America, and Garmin.

In 1999, he started Cyber View, an online media and interactive solutions agency.

Frank received a Master of Science from Purdue University in Computer Graphics Technology. He conducted a qualitative, enthographic research study, titled User Interfaces for Simultaneous Group Collaboration through Multi-Touch Devices. A Provisional U.S. Patent (#62/327,354) was filed in April 2010 for the hardware device developed during this study.

He has a passion for crafting quality experiences by balancing creative designs and functional development.

Frank's Blog: UX Hooligan | Learn more about Cyber View

User Experience Team
Leader at Esri

Principal Consultant
at Cyber View

Developing solutions with elegant designs and engaging experiences which empower people to solve real-world issues

View all blog posts »

blog.

Click "view more" below to see the 5 most recent blog posts related to user experience...

understand who they are, observe what they do

( "they" refers to your target audience )

network.

consider all ideas and concepts
filter through them & iterate

consulting.

People (end-users) now have higher expectations for quality experiences from the companies in which they conduct business. These expectations are continually evolving, which offers new opportunities as well as new challenges.

Consulting services for customer experience (CX) and user experience (UX) are offered by Frank through his company, Cyber View.

services:

  • Experience Strategy
  • Brainstorm Workshop Faciliatation
  • Workflow Diagramming
  • Information Architecture Strategy
  • Wireframing (aka user interface blueprints)
  • Graphic / Interface Design
  • Web Development
  • Usability Research
  • Branding & Marketing

... it's like building a house :
plan, diagram, blueprints, design, develop

contact.

Interested in having a conversation?

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