Validate the solution throughout the projectwith the target audience
Craft visually compelling aestheticswith a WOW factor
Iterate through concepts to generatefunctional solutions
user experience (n.)
a person's perceptions and responses that result from the use or anticipated use of a product, system or service.
source: ISO 9241-210
Frank Garofalo is a user experience team leader and architect with a focus in web, touch-interfaces, and interactive multimedia. His employment experiences include Esri, The Walt Disney Company, Bank of America, and Garmin.
In 1999, he started Cyber View, an online media and interactive solutions agency.
Click "view more" below to see the 5 most recent blog posts related to user experience...
understand who they are, observe what they do
( "they" refers to your target audience )
consider all ideas and concepts
filter through them & iterate
People (end-users) now have higher expectations for quality experiences from the companies in which they conduct business. These expectations are continually evolving, which offers new opportunities as well as new challenges.
Consulting services for customer experience (CX) and user experience (UX) are offered by Frank through his company, Cyber View.
Brainstorm Workshop Faciliatation
Information Architecture Strategy
Wireframing (aka user interface blueprints)
Graphic / Interface Design
Branding & Marketing
... it's like building a house :
plan, diagram, blueprints, design, develop